How can we help?

Finding your way around Learn the sidebar menu, the person search and the add menu in the header, so you can get to any screen quickly. Finding and adding people Find anyone in your agency with the People list or the header search, and add a new employee or referral. Working with lists Filter, sort and group any list, choose its columns, and save the views you use as bookmarks. Messaging a caregiver Write to a caregiver, see when they have read it, and mark their replies as dealt with. Using the schedule board See many people's shifts side by side, narrow them with filters, read the day totals and save views as bookmarks. Working the Inquiries list Find the inquiries that need you, follow them up, and keep status, reminders and close reasons up to date. Who changed what, and who viewed it Why CareComplete records every change and every look at a person's record, and where you can read that history. Files and the file cabinet Find, open, stamp and download the documents filed under a person, or across the whole agency. Checking timesheets Use the Timesheets page to see which shifts are ready to finalise and which need attention. Who is due: the Compliance list Find which employees are overdue or due soon, filter and group the list, and record contact about a requirement. Announcements at clock-in Post a notice caregivers see when they clock in, choose who it is for, and track who has acknowledged it. Contacts and assignments Record the people around a client or employee, and set who is assigned to them over time.