Features

Compliance

Compliance rules you can read

Write each requirement the way you would explain it - who it applies to, when it is due, what satisfies it - and CareComplete measures every client and caregiver against it.

A compliance requirement's rules: who it applies to, when it is first due, and what satisfies it

A requirement's rules, written the way you would explain them.

Every home care platform promises to keep you compliant. CareComplete shows you how. A requirement is a set of rules anyone in the office can read: applies to home care aides and care managers, first due 150 days after hire, satisfied by a certification or a training certificate on file. Nobody has to trust a black box to know why someone is past due.

Every person, measured every night

Each night CareComplete checks every client and caregiver against the rules, and a Recalculate does it on demand. The compliance list shows who is past due and who is due soon, and each person's Compliance tab puts their most urgent item first.

Ready before the auditor asks

Audit files gather what an auditor wants for the people they name, from the same rules, into one document. Every change to a record is kept in its history, and every time someone views a client's or caregiver's details it is recorded. Sensitive details are masked for anyone not allowed to see them.

Made for how Washington agencies work

Caregivers confirm their L&I rest breaks when they clock out, and the answer is kept with the shift. The office's announcements are acknowledged at clock-in, so you know who has read them.

  • Rules in plain English: applies to, first due, satisfied by
  • Several rules on one requirement, with the most generous due date winning
  • A compliance tab on every person, worst item first
  • Audit files built from your rules, delivered as one PDF
  • Who viewed a record, not just who changed it
See it in a demo