How can we help?

Adding a shift on a calendar Add a new shift from a client's or employee's calendar and fill in the schedule editor. Finalising and unfinalising shifts Sign off checked shifts for payroll and billing, and reopen one when it needs a correction. Confirming and sharing schedules Share shifts with clients and caregivers, record their confirmations, and know what withdraws a confirmation. Recurring schedules Set a shift to repeat every week, change the repeating pattern, and end it when care stops. Reviewing red flags Find shifts with red flags, see what each flag means, and mark them reviewed so the shift can be finalised. Approving times Set the approved start and end, miles and expenses for shifts, one at a time or many at once. Filling open shifts with suggestions Find caregivers who fit an open shift, suggest and offer it to them, and put one on the schedule. Sending a job offer for an open shift Offer a shift to suggested caregivers, read their answers and put one on the schedule. Moving, copying and cancelling shifts Move a shift to another day, copy shifts, cancel or restore them, and call off a caregiver. Checking a shift's pay and bill See how a shift's approved times become payroll and billing, record relieved time, and override the hours when needed. Reading and changing the calendar view Choose how much of a person's calendar you see, what it shows, and how to read each shift. Red flags warn, they don't block Why CareComplete lets you save a shift with a problem on it, and makes sure someone looks at the problem before the shift is paid or billed.