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Guides for using CareComplete. Search for what you need, or browse by topic.
12 articles match “compliance”
How compliance works
Understand requirements, rules, standings and when CareComplete works compliance out.
A person's Compliance tab
See where one client or employee stands, exempt them or move a due date, and print their compliance history.
Who is due: the Compliance list
Find which employees are overdue or due soon, filter and group the list, and record contact about a requirement.
Skills and skill suggestions
Keep people's skills in step with their compliance requirements by applying the skill changes CareComplete suggests.
Creating a requirement and its rules
Set up a new compliance requirement, or adopt one from a template, and write the rules that decide it.
Audit files
Set up an auditor's checklist once, then generate one PDF of the evidence for the people they name.
Your dashboard
Choose which dashboards show on Home, whose caseload they count, and look back at how things stood on an earlier day.
Organising your agency with assignments
Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers.
Finding your way around
Learn the sidebar menu, the person search and the add menu in the header, so you can get to any screen quickly.
A person's profile and tabs
Read a person's header, move between their tabs, and update their name, photo, phone numbers, emails and addresses.
Assignments: who looks after whom
What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from.
Filing, stamps and document workflows
Why documents pass through an inbox before they are filed, how stamps record each step a document goes through, and ways to divide the work.