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One shift feeds payroll and billing Why the same shift is the source of both a caregiver's pay and a client's bill, and why finalising is the step that signs it off. Finalising and unfinalising shifts Sign off checked shifts for payroll and billing, and reopen one when it needs a correction. Checking a shift's pay and bill See how a shift's approved times become payroll and billing, record relieved time, and override the hours when needed. Red flags warn, they don't block Why CareComplete lets you save a shift with a problem on it, and makes sure someone looks at the problem before the shift is paid or billed. Checking timesheets Use the Timesheets page to see which shifts are ready to finalise and which need attention. Adding a shift on a calendar Add a new shift from a client's or employee's calendar and fill in the schedule editor. Organising your agency with assignments Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers. Assignments: who looks after whom What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from. Filing, stamps and document workflows Why documents pass through an inbox before they are filed, how stamps record each step a document goes through, and ways to divide the work. Scheduled, clocked and approved times Why CareComplete keeps what was planned, what the caregiver clocked and what the office approved as separate times, and when a clock is trusted on its own. A person's profile and tabs Read a person's header, move between their tabs, and update their name, photo, phone numbers, emails and addresses. Approving times Set the approved start and end, miles and expenses for shifts, one at a time or many at once. Reviewing red flags Find shifts with red flags, see what each flag means, and mark them reviewed so the shift can be finalised.