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Guides for using CareComplete. Search for what you need, or browse by topic.
12 articles match “documents”
Filing documents from the inbox
Upload scanned documents to an inbox, split or merge them, and file each one under the people it belongs to.
Files and the file cabinet
Find, open, stamp and download the documents filed under a person, or across the whole agency.
Versions keep the past as it was
Why forms, living documents such as a plan of care, and a client's task list change by new versions instead of being edited in place.
Publishing a form and its versions
Put a form into use, change it safely in a draft, and understand living documents and many responses.
Filing, stamps and document workflows
Why documents pass through an inbox before they are filed, how stamps record each step a document goes through, and ways to divide the work.
Who can use a form, and My Forms
Let caregivers and other staff fill in, view or acknowledge a form, and see what they must read on My Forms.
Organising your agency with assignments
Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers.
Setting up signatures on a form
Add signature lines to a form, choose who signs each one, and decide whether signatures are enforceable.
Working without a signal
Why the caregiver portal keeps working in homes with no connection, what it holds on the phone, and what the office sees afterwards.
A person's profile and tabs
Read a person's header, move between their tabs, and update their name, photo, phone numbers, emails and addresses.
Building a form
Create a form from scratch or a starter template, then lay out its sections and questions.
Assignments: who looks after whom
What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from.