How can we help?

Moving, copying and cancelling shifts Move a shift to another day, copy shifts, cancel or restore them, and call off a caregiver. Approving times Set the approved start and end, miles and expenses for shifts, one at a time or many at once. Build schedules first, share them after Why a shift is not shown to the caregiver or client until you share it, why confirming is separate, and a weekly rhythm that uses both. One shift feeds payroll and billing Why the same shift is the source of both a caregiver's pay and a client's bill, and why finalising is the step that signs it off. Confirming and sharing schedules Share shifts with clients and caregivers, record their confirmations, and know what withdraws a confirmation. Sending a job offer for an open shift Offer a shift to suggested caregivers, read their answers and put one on the schedule. Using the schedule board See many people's shifts side by side, narrow them with filters, read the day totals and save views as bookmarks. Recurring schedules Set a shift to repeat every week, change the repeating pattern, and end it when care stops. Collecting signatures Have a submitted form signed in person on your device, or send a signature line by email. What caregivers see in the portal How your messages, job offers and announcements look to a caregiver on their phone. Reading and changing the calendar view Choose how much of a person's calendar you see, what it shows, and how to read each shift.