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Guides for using CareComplete. Search for what you need, or browse by topic.
10 articles match “billing”
One shift feeds payroll and billing
Why the same shift is the source of both a caregiver's pay and a client's bill, and why finalising is the step that signs it off.
Checking a shift's pay and bill
See how a shift's approved times become payroll and billing, record relieved time, and override the hours when needed.
Finalising and unfinalising shifts
Sign off checked shifts for payroll and billing, and reopen one when it needs a correction.
Red flags warn, they don't block
Why CareComplete lets you save a shift with a problem on it, and makes sure someone looks at the problem before the shift is paid or billed.
Adding a shift on a calendar
Add a new shift from a client's or employee's calendar and fill in the schedule editor.
Checking timesheets
Use the Timesheets page to see which shifts are ready to finalise and which need attention.
Scheduled, clocked and approved times
Why CareComplete keeps what was planned, what the caregiver clocked and what the office approved as separate times, and when a clock is trusted on its own.
A person's profile and tabs
Read a person's header, move between their tabs, and update their name, photo, phone numbers, emails and addresses.
Approving times
Set the approved start and end, miles and expenses for shifts, one at a time or many at once.
Reviewing red flags
Find shifts with red flags, see what each flag means, and mark them reviewed so the shift can be finalised.