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Using the schedule board See many people's shifts side by side, narrow them with filters, read the day totals and save views as bookmarks. Build schedules first, share them after Why a shift is not shown to the caregiver or client until you share it, why confirming is separate, and a weekly rhythm that uses both. Confirming and sharing schedules Share shifts with clients and caregivers, record their confirmations, and know what withdraws a confirmation. Your dashboard Choose which dashboards show on Home, whose caseload they count, and look back at how things stood on an earlier day. Assignments: who looks after whom What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from. Moving, copying and cancelling shifts Move a shift to another day, copy shifts, cancel or restore them, and call off a caregiver. Reviewing red flags Find shifts with red flags, see what each flag means, and mark them reviewed so the shift can be finalised. Finding your way around Learn the sidebar menu, the person search and the add menu in the header, so you can get to any screen quickly. Filling open shifts with suggestions Find caregivers who fit an open shift, suggest and offer it to them, and put one on the schedule. Organising your agency with assignments Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers.