Help centre

How can we help?

Guides for using CareComplete. Search for what you need, or browse by topic.

11 articles match “plan of care”

Versions keep the past as it was Why forms, living documents such as a plan of care, and a client's task list change by new versions instead of being edited in place. Filling in a form for a client or caregiver Start a form from a person's Forms tab, fill it in over time or walk through it with them, and submit it. Scheduled, clocked and approved times Why CareComplete keeps what was planned, what the caregiver clocked and what the office approved as separate times, and when a clock is trusted on its own. Who can use a form, and My Forms Let caregivers and other staff fill in, view or acknowledge a form, and see what they must read on My Forms. Building a form Create a form from scratch or a starter template, then lay out its sections and questions. Working without a signal Why the caregiver portal keeps working in homes with no connection, what it holds on the phone, and what the office sees afterwards. Filing, stamps and document workflows Why documents pass through an inbox before they are filed, how stamps record each step a document goes through, and ways to divide the work. Files and the file cabinet Find, open, stamp and download the documents filed under a person, or across the whole agency. Emailing a copy and printing a form Email someone a link to read a filled-in form, see who opened it, and print it with or without its audit trail. Publishing a form and its versions Put a form into use, change it safely in a draft, and understand living documents and many responses. Checking timesheets Use the Timesheets page to see which shifts are ready to finalise and which need attention.