Help centre
How can we help?
Guides for using CareComplete. Search for what you need, or browse by topic.
8 articles match “questions”
Building a form
Create a form from scratch or a starter template, then lay out its sections and questions.
Publishing a form and its versions
Put a form into use, change it safely in a draft, and understand living documents and many responses.
Filling in a form for a client or caregiver
Start a form from a person's Forms tab, fill it in over time or walk through it with them, and submit it.
Scheduled, clocked and approved times
Why CareComplete keeps what was planned, what the caregiver clocked and what the office approved as separate times, and when a clock is trusted on its own.
Emailing a copy and printing a form
Email someone a link to read a filled-in form, see who opened it, and print it with or without its audit trail.
Messaging a caregiver
Write to a caregiver, see when they have read it, and mark their replies as dealt with.
What caregivers see in the portal
How your messages, job offers and announcements look to a caregiver on their phone.
Assignments: who looks after whom
What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from.