How can we help?

Approving times Set the approved start and end, miles and expenses for shifts, one at a time or many at once. Working without a signal Why the caregiver portal keeps working in homes with no connection, what it holds on the phone, and what the office sees afterwards. Checking timesheets Use the Timesheets page to see which shifts are ready to finalise and which need attention. Checking a shift's pay and bill See how a shift's approved times become payroll and billing, record relieved time, and override the hours when needed. What caregivers see in the portal How your messages, job offers and announcements look to a caregiver on their phone. One shift feeds payroll and billing Why the same shift is the source of both a caregiver's pay and a client's bill, and why finalising is the step that signs it off. Filling open shifts with suggestions Find caregivers who fit an open shift, suggest and offer it to them, and put one on the schedule.