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Using the schedule board See many people's shifts side by side, narrow them with filters, read the day totals and save views as bookmarks. Working with lists Filter, sort and group any list, choose its columns, and save the views you use as bookmarks. Messaging a caregiver Write to a caregiver, see when they have read it, and mark their replies as dealt with. Filing, stamps and document workflows Why documents pass through an inbox before they are filed, how stamps record each step a document goes through, and ways to divide the work. Organising your agency with assignments Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers. Files and the file cabinet Find, open, stamp and download the documents filed under a person, or across the whole agency. Checking timesheets Use the Timesheets page to see which shifts are ready to finalise and which need attention. Assignments: who looks after whom What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from.