How can we help?

Approving times Set the approved start and end, miles and expenses for shifts, one at a time or many at once. Adding a shift on a calendar Add a new shift from a client's or employee's calendar and fill in the schedule editor. Checking timesheets Use the Timesheets page to see which shifts are ready to finalise and which need attention. Working without a signal Why the caregiver portal keeps working in homes with no connection, what it holds on the phone, and what the office sees afterwards. Reviewing red flags Find shifts with red flags, see what each flag means, and mark them reviewed so the shift can be finalised. Checking a shift's pay and bill See how a shift's approved times become payroll and billing, record relieved time, and override the hours when needed. One shift feeds payroll and billing Why the same shift is the source of both a caregiver's pay and a client's bill, and why finalising is the step that signs it off.