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Your dashboard Choose which dashboards show on Home, whose caseload they count, and look back at how things stood on an earlier day. Assignments: who looks after whom What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from. Finding your way around Learn the sidebar menu, the person search and the add menu in the header, so you can get to any screen quickly. Messaging a caregiver Write to a caregiver, see when they have read it, and mark their replies as dealt with. Sending a job offer for an open shift Offer a shift to suggested caregivers, read their answers and put one on the schedule. Organising your agency with assignments Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers. Build schedules first, share them after Why a shift is not shown to the caregiver or client until you share it, why confirming is separate, and a weekly rhythm that uses both.