Help centre
How can we help?
Guides for using CareComplete. Search for what you need, or browse by topic.
6 articles match “care manager”
Assignments: who looks after whom
What an assignment is, why CareComplete keeps it as a timeline, and how it shapes the lists, dashboards and boards you work from.
Contacts and assignments
Record the people around a client or employee, and set who is assigned to them over time.
Organising your agency with assignments
Practical ways to set up assignment types and use them so each person's day starts on their own clients and caregivers.
Finding and adding people
Find anyone in your agency with the People list or the header search, and add a new employee or referral.
Announcements at clock-in
Post a notice caregivers see when they clock in, choose who it is for, and track who has acknowledged it.
Using the schedule board
See many people's shifts side by side, narrow them with filters, read the day totals and save views as bookmarks.