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Guides for using CareComplete. Search for what you need, or browse by topic.
4 articles match “calls”
Taking an inquiry call
Record a call about care, check whether the caller or the person needing care is already on file, and book a follow-up.
Red flags warn, they don't block
Why CareComplete lets you save a shift with a problem on it, and makes sure someone looks at the problem before the shift is paid or billed.
Approving times
Set the approved start and end, miles and expenses for shifts, one at a time or many at once.
Working the Inquiries list
Find the inquiries that need you, follow them up, and keep status, reminders and close reasons up to date.