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Guides for using CareComplete. Search for what you need, or browse by topic.
5 articles match “approval”
Checking timesheets
Use the Timesheets page to see which shifts are ready to finalise and which need attention.
Approving times
Set the approved start and end, miles and expenses for shifts, one at a time or many at once.
Scheduled, clocked and approved times
Why CareComplete keeps what was planned, what the caregiver clocked and what the office approved as separate times, and when a clock is trusted on its own.
Working without a signal
Why the caregiver portal keeps working in homes with no connection, what it holds on the phone, and what the office sees afterwards.
Filing, stamps and document workflows
Why documents pass through an inbox before they are filed, how stamps record each step a document goes through, and ways to divide the work.