Two factor authentication update

Posted by Chad on October 10, 2023

We are excited to announce an update to our login process, specifically with the two-factor code step. The update is scheduled to occur on Thursday, October 12 around 7:00 am.

We are adding additional methods of sending you the security code:

  • Email
  • Authenticator App
  • Text Message  NEW 
  • Call Me  NEW 

Email

For most users this option is fine and works well; however, for a few of our users, especially yahoo and AOL users, the email delivery was slow.

Authenticator App

This is the best way. You can read more about how to do this here.

Text Message

You can select this option to have an SMS text message sent to your phone. MSG and data rates may apply. To opt out of this function you can edit your profile and delete your phone number.

Call Me

When you select this option, you will receive a phone call with the security code.  To opt out of this function you can edit your profile and delete your phone number.